Return & Refund Policy

📦 Used Books Bazaar — Return & Refund Policy

1. ❗ Eligibility for Returns

• You must report any issues within 48 hours (2 calendar days) from delivery.
• Returns accepted only if the book is:
  • Defective, damaged, or incorrect (i.e., not what you ordered).
  • In its original condition (no additional wear/usage).
  • Returned in its original packaging with any included freebies or tags.
• Non-returnable items: books marked “sold as-is”, certain rare editions, or once opened/signed/bound.

2. ♻️ Return Process

• Submit your request via email or website within the 48‑hour window, including:
  • Order number
  • Issue description
  • Photos of the defect or wrong item
• Once approved, send the book back using the specified return address.
• Unauthorized returns (sent without approval) will not be processed.

3. 🧾 Condition & Fees

• The book should remain in the same state you received it.
• Return shipping costs are to be borne by the customer.
  • If return is due to our error (wrong book/ defective), we will refund the return shipping cost.

4. 💰 Refunds or Exchange

• After receiving and inspecting the returned item, we’ll notify you about approval.
• Refunds will be processed within 5–7 business days using the original payment method.
• If you paid via COD, you will receive the refund via bank transfer or similar.
• A partial refund may apply if the book shows signs of use or missing contents (not due to our error).
• You may request an exchange for the same title if it’s in stock.

5. ⏳ Timeline Summary

6. 🚫 Exceptions & Non-Returnable Cases

• Change of mind or ordered incorrectly.
• Rare/Collectible editions sold “as-is”.
• Books damaged due to misuse, not during shipment.
• Items without original packaging or missing accessories.

7. 📞 Need Help?

For any questions:

• Email us at: support@usedbooksbazaar.com
• Mention your order number and describe your concern